Can I ship to international addresses?
Yes. We currently ship orders to most international countries. You can place an order to see if your country is eligible.
How is the shipping cost determined?
The shipping cost is based on delivery address. Most are free of charge. For some remote areas, the shipping fee will apply automatically at checkout.
How long will my order take to arrive including processing and shipping?
We make the best effort to process orders within one business day. For an estimate of shipping times, please reference the times below:
Shipping Method: Standard Shipping Estimated Arrival: 5-14 business days
Shipping Method: Remote Areas Estimated Arrival: 7 - 50 business days
All of our orders will be shipped out within 24-48 hours except during holidays.
Sometimes delay may occur due to some reasons like weather, holidays, etc. If you don't receive your parcels after 14days, please contact us.(email@example.com)
How do I know when my order ships?
When an order is shipped, we’ll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can either click on the tracking numbers itself or enter the tracking number(s) into the chosen carrier’s website to follow the path of your order from our warehouse to your destination.